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Frequently Asked
Questions
Can I put the frame inventory I own online?
Yes, showcase any frame on your website.
Is my patient data safe?
Yes, your Optify site is HIPAA compliant and your patient data remains yours.
How do I measure PD, SEG, OC for online sales? Is it accurate?
The patient takes a photo with the frame on and our patented process measures to within 0.35mm. The process has an incredible less than 3% remake rate. Only your optical staff has access to the image and make the final dispensing decisions.
How long does it take to get my site up and running?
3 to 4 weeks. This covers matching your colors/branding, adding your products and creating your marketing messaging.
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